Medicaid
Hart Dental Hygiene affiliated offices are proud to be a Medicaid provider, and we are proud to serve our patients. Our mission is to keep preventive oral healthcare accessible for as many people as possible. Our staff members are well-versed in confirming coverage, but we also encourage patients to familiarize themselves with their benefits. Dentauest is the largest administrator for Medicaid dental benefits. Questions about your coverage, plan, eligibility, and activation should be directed to them for the most accurate answers.
Transportation
Do you need transportation to your appointments? Use the links below to book your ride:
FAQs
Q: How do I know if I’m eligible for Medicaid?
A: Eligibility for Medicaid is determined by income, household size, and other factors. You can check your eligibility through your state Medicaid office or website.
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Q: What happens if my Medicaid insurance is inactive or expired?
A: If your Medicaid coverage is inactive or expired, you will be responsible for the full payment of any services rendered until the issue is resolved. Please ensure your Medicaid coverage is active before your appointment.
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Q: How can I update my Medicaid information?
A: You can update your Medicaid information directly through your state Medicaid office. Please notify us of any changes so we can update our records and verify your coverage before your next visit.
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Q: Are there any out-of-pocket costs for Medicaid patients?
A: While we accept Medicaid, some plans may have co-pays, deductibles, or non-covered services. Our staff will inform you in advance of any potential out-of-pocket costs.
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Q: What if I miss an appointment?
A: If you miss an appointment without prior notice, you may be charged a missed appointment fee, and future appointments may require pre-payment. We encourage you to notify us as early as possible if you need to reschedule.
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Appointment Scheduling & Timeliness
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We understand that life can be unpredictable, but it is essential to respect the scheduled appointment times. Arriving on time allows us to provide the best care possible, minimizes wait times for other patients, and helps us maximize the use of available appointments. Failure to keep scheduled appointments or arrive on time may result in a missed appointment fee or a requirement to reschedule.
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Late Arrivals: If you arrive more than 15 minutes late, we may need to reschedule your appointment to ensure we can still accommodate other patients.
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Cancellations: Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment to avoid any charges.